Shipping policy

Thank you for shopping with MINVORA MARKET. We are committed to providing reliable and transparent shipping services to ensure the best shopping experience for our customers. Please review our shipping policy carefully before placing an order.

1. Shipping Locations

  • We currently ship exclusively within the United States.

  • International shipping is not available at this time.

  • Orders with shipping addresses outside the United States will not be processed.

2. Free Shipping

  • MINVORA MARKET offers FREE SHIPPING on all orders within the United States.

  • There are no minimum purchase requirements for free shipping.

  • No additional handling or shipping fees will be charged at checkout.

3. Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Processing time includes order verification, quality checks, packaging, and preparation for shipment.

  • Orders are not processed or shipped on weekends or U.S. federal holidays.

  • During high-demand periods (sales, holidays, promotions), processing times may be slightly extended.

4. Shipping Time

  • Once shipped, orders typically arrive within 5–6 business days.

  • Shipping time may vary depending on:

    • Destination location

    • Carrier delays

    • Weather conditions or unforeseen circumstances

  • Estimated delivery time (processing + shipping): 8–10 business days

5. Shipping Carriers

We work with reliable domestic shipping carriers to ensure timely and secure delivery. Carrier selection is determined automatically based on destination and logistics availability.

6. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

  • Tracking information may take 24–48 hours to update after shipment.

  • You can track your order at any time using the provided tracking link.

7. Incorrect or Incomplete Address

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • MINVORA MARKET is not responsible for delayed or lost shipments due to incorrect or incomplete addresses.

  • If an order is returned to us because of an incorrect address, additional shipping fees may apply for reshipment.

8. Lost, Delayed, or Damaged Packages

  • If your order is delayed beyond the estimated delivery time, please contact us for assistance.

  • If your package arrives damaged, please contact us within 48 hours of delivery, including photos of the damaged item and packaging.

  • We will work with the carrier to resolve the issue as quickly as possible.

9. Order Cancellation

  • Orders can only be canceled before shipment.

  • Once an order has been shipped, it cannot be canceled and must follow our Return & Refund Policy.

10. Contact Information

If you have any questions regarding our shipping policy or need assistance with your order, please contact us:

MINVORA MARKET
📞 Phone: 216-947-5318
📧 Email: contact@minvora.store
📍 Address: 2207 Southwest 21st Terrace, Boynton Beach, FL 33426, United States